This Privacy Notice describes how Heliosmosaic Technology Solutions (“Heliosmosaic Technology Solutions”, “we”, “us”, “our”) collects and processes your personal information in relation to your use of our websites, applications, products, and services (together, the “Offerings”). By using the Offerings, you are consenting to the practices described in this Privacy Notice.
When you use the Offerings, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies already installed on your device. Additionally, as you browse the Offerings, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Offerings, and information about how you interact with the Offerings. We refer to this automatically-collected information as “Device Information.” We may also receive information about you from other sources, such as delivery information from our carriers, which would be used to provide you with a more efficient service.
We collect Device Information using the following technologies:
Additionally, when you make a purchase or attempt to make a purchase through the Offerings, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
We use personal information that we collect generally to fulfill any orders placed through the Offerings (including processing your payment information, arranging for shipping, providing customer service, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
We also use personal information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve, troubleshoot, and optimize our Offerings (for example, by generating analytics about how our customers browse and interact with the Offerings, and to assess the success of our marketing and advertising campaigns). In addition, anonymized or aggregated personal information may be used to inform ad targeting and retargeting of marketing campaigns as described below.
The protection of your personal information is important to us and we do not sell your personal information. Your personal information may be shared with affiliates and we share your personal information with third parties to improve how you experience the Offerings, in transactions whereby we make their services available to you, to perform functions on our behalf (including, but not limited to, fulfillment, marketing, processing payments), when we have your consent, or when you direct us to do so. Your personal information may also be shared in connection with a corporate transaction.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, enforce or comply with our Conditions of Use, and other agreements, or to otherwise protect our rights, safety, or property of us, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
Other than as set out above, you will receive specific notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
We are located in the United States, and our affiliated companies are located throughout the world. Depending on the scope of your interactions with the Offerings, your personal information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.
As described above, we may use your personal information to provide you with targeted advertisements or marketing communications that may be of interest to you. As a result, advertising partners may collect information about you when you interact with their content, advertising, and services. This information does not include your name or other information that directly identifies you when we do this. Instead, an advertising identifier like a cookie or other device identifier is used. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.You can opt out of targeted advertising via the links below:
FACEBOOK & INSTAGRAM: https://www.facebook.com/settings/?tab=ads
GOOGLE & YOUTUBE: https://www.google.com/settings/ads/anonymous
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
The Offerings may embed content provided by others or include links to other websites and applications. These companies may collect information about you when you interact with their content or services. We are not responsible for the practices of these companies. Please consult their privacy policies to learn about their data practices.
Please note that we do not alter our data collection and use practices when we see a Do Not Track signal from your browser.
To the extent required by applicable law, you have the right to request access to or delete your personal information. If you wish to do so, please contact us.
When you place an order through the Offerings, we will maintain your Order Information for our records unless and until you ask us to delete this information.
In addition to physical, electronic, and procedural safeguards, we use encryption protocols and software to protect the security of your personal information. When handling credit card data, we follow the Payment Card Industry Data Security Standard (PCI DSS). It is your obligation to protect against unauthorized access to your password, computers, devices, and applications and we recommend using a unique password for the Offerings that is not used for other accounts.
The Offerings are not intended for individuals under the age of 18. If you are under 18, you may only use the Offerings with the permission of a parent or guardian.
We may update this Privacy Notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any updates to this Privacy Notice will be posted and as such, your continued use of the Offerings constitutes your acceptance of the updated terms. You should check the Offerings frequently to see recent changes.
Your use of the Offerings and any dispute over privacy is subject to this Privacy Notice and the Conditions of Use, including limitations on damages, resolution of disputes, and application of the laws of the state of Washington.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@heliosmosaic.com or by mail at: Heliosmosaic Technology Solutions, 10432 Balls Ford Rd. Ste. 300, Manassas, VA 20109
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